Dura Pier Foundation Repair FAQs
Many homeowners in the Houston area have never experienced foundation repair first-hand, and it can be hard to imagine all that’s involved. Observing foundation repair on your neighbor’s property or discussing the subject with friends or co-workers is not the same thing as having a contractor providing this service in your own home. When it comes time to have your foundation repaired, there are many important concerns and questions that need to be answered. Because of the expensive nature of foundation repair, the most important consideration is choosing an experienced, trustworthy foundation repair contractor. You don’t want a start-up contractor that’s using your home to experiment on, or contractors that use outdated technology.
We recommend getting estimates from contractors that specialize in foundation repair and use cutting-edge foundation methods. With over 33 years of experience and dedication, we have expert knowledge about foundation repair. Make sure that the company you choose has an A+ rating with the Houston Better Business Bureau, is in good standing with the Foundation Repair Association and that the estimator is a Certified Foundation Repair Specialist (CFRS). The knowledge and experience factors can never be under-estimated.
After the CFRS has inspected your home and presented their findings, there are three main areas you will want more information about:
- What foundation repair methods do you offer, and why is one better than another?
- What are the terms of your warranty, and can I review a copy of it?
- What cleanup services do you provide, and which are my responsibility?
Click here for our Company Comparison Checklist, which gives a good selection of important questions in these three main areas and brief answers from Dura Pier. Please print out a copy and ask each estimator that inspects your home to provide their answers. As you can see, selecting the right contractor involves much more than just finding the one that offers the lowest price.
Here are a few more questions we are frequently asked:
Do you have a lifetime transferable warranty, and, if so, what are the terms?
Yes, all of our Dura Lock Pilings are warranted for the life of your home, and the warranty transfers to all future owners.
Our warranty doesn’t contain any “fine print.” It’s a simple, one page document. There is no transfer fee or minimum amounts of settlement before the warranty applies.
Our lifetime transferable warranty is backed by three generations of experience.
How long have you been in business?
Dura Pier began over three decades ago out of our father’s foundation repair business. His business began out of his father’s. We are proud to be the 3rd generation serving the Houston area and are in the process of training the 4th generation.
How does your method of repair compare to other foundation methods?
The best method has often been defined as the one that requires the least amount of maintenance. You don’t want a pier or piling system that needs re-adjustment every two or three years, leaving you with constant repair and redecorating expenses inside your home. As you compare systems, keep in mind that our soil shrinks, swells and shifts with Houston’s ever-changing weather patterns. The best foundation repair method will be the one that has the best ability to resist moving with the soil.
The straighter the pilings are driven into the ground, the better the soil friction they will attain. The better the soil friction, the longer they will last.
Our Dura Lock system is the only method that actually connects and tensions each and every concrete cylinder as they are driven into the ground. This allows proper alignment to be achieved and retained, allowing the optimum amount of “soil friction” possible to be attained.
Do I need an engineer?
All reputable foundation repair contractors will have an engineer review the plan drawings and stamp it so that a city permit can be secured. Many contractors will have the engineer review the final depths of refusal and stamp a final drawing.
On occasion, like when selling or purchasing a home, a structural engineer can design a repair plan to satisfy both parties and the lender, especially if the foundation repair contractors estimates are far apart.
What about cleanup? Who’s responsible for cleaning up the mess?
You’ll quickly see that no other contractor even comes close to providing the care Dura Pier takes in protecting your home and in thoroughly cleaning up before they leave.
Dura Pier invests significant time in training our workers to provide the best cleanup services. Please download and review the list of services we provide in our Company Comparison Checklist. You’ll find that no other foundation repair contractor can match the level of protection we provide for your home. We’ll treat your home as if it were our own.
Are you and your workers insured?
Yes, we have $1 million in general liability, and all our workers are covered by Texas Workman’s Compensation Insurance. Certificates will be provided upon request.